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Terms & Conditions

1. General provisions

 

1.1. These terms and conditions of purchase and sale of goods (hereinafter referred to as "Terms") are a legally binding document for the parties, establishing the duties and responsibilities of the Buyer and Seller when purchasing goods in the electronic store (hereinafter referred to as "Terms"). Conditions'). to the "e-store").

 

1.2. The seller reserves the right to change, amend or supplement the Terms at any time, taking into account the requirements set by the legislation of the Republic of Latvia.

 

2. The moment of conclusion of the purchase-sale contract

 

2.1. The contract between the Buyer and the Seller is considered concluded when the Buyer creates a shopping cart in the e-store, specifies the delivery address, selects the payment method and, having read the Terms and Conditions, clicks "Confirm". order" button

 

3. Seller's Rights

 

3.1. In the event of important circumstances, the Seller may temporarily or completely terminate the operation of the e-store without notifying the Buyer in advance.

 

3.2. If the Buyer tries to harm the work, stability and security of the e-store or violates his obligations, the Seller has the right to limit or suspend his access to the e-store or, in exceptional cases, cancel the Buyer's registration without warning.

 

3.3. The seller reserves the right to unilaterally change the terms of these rules without prior notice.

 

3.4. The Seller has the right to cancel the order without notifying the Buyer in advance, if the Buyer does not pay for the goods within 3 (three) working days.

 

3.5. Send all communications between the parties to the e-mail address provided in the Buyer's registration form.

 

4. Obligations and responsibilities of the seller

 

4.1. The Seller undertakes to create all conditions for the Buyer to properly use the services provided by the e-store.

 

4.2. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer and within the agreed delivery period.

 

4.3. The Seller, in the event of important circumstances, being unable to deliver the ordered goods to the Buyer, undertakes to offer the Buyer an analogous item, and if the Buyer refuses to accept the analogue of the goods, to return the money paid within three working days, if the Buyer has made an advance payment.

 

4.4. After the buyer uses Rule 5.2. the right provided for in paragraph 1, the Seller undertakes to return the money paid to the Buyer within 10 (ten) working days, counted from the day of receipt of the returned goods.

 

4.5. If the Buyer does not provide accurate data in the registration form, the Seller is not responsible for the resulting consequences.

4.6. The Seller is not responsible for the information provided on other websites, even if the Buyer accesses these websites through the links in the Seller's e-store.

 

4.7. The Seller is not responsible for the content of the Consumer Credit Agreement concluded between the leasing company and the Buyer and the performance of mutual obligations between the leasing company and the Buyer arising on the basis of the Consumer Credit Agreement.

 

4.8. The Seller provides the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary and do not apply in cases where the Seller does not have the necessary goods in stock and the Buyer is informed of the shortage of the goods ordered by him. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In such a case, the Seller undertakes to immediately contact the Buyer and coordinate the terms of delivery of the goods.

 

4.9. In all cases, the Seller is released from responsibility for the violation of the deadlines for the delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the Buyer's fault or due to circumstances beyond the Buyer's control.

 

4.10. The seller is not responsible for the fact that the color, shape or other parameters of the goods in the e-shop may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.

 

5. Buyer's rights

 

5.1. The buyer has the right to buy goods in the e-store in accordance with these rules and the procedure established by the e-store.

 

5.2. The user has the right to cancel the contract concluded online (in other words, return a quality product) within 14 days without giving reasons, with the exception of clause 2 of this article.

 

2. The user's right to withdraw from a distance contract and a contract concluded off-premises does not apply to the following contracts:

 

1) for service contracts, according to which the services are fully provided to the user, if the user's explicit consent and recognition that he will lose the right to withdraw from the contract when the entrepreneur fully fulfills the contract was obtained before the provision of services;

 

2) for contracts according to which the price of the goods sold or the services provided depends on the fluctuations of the financial market during the withdrawal period specified in paragraph 1 of this article;

 

3) contracts for goods manufactured according to the user's special instructions, which are not pre-manufactured and which are manufactured in accordance with the user's personal choice or instruction, or for goods that are clearly adapted to the user's personal needs;

 

4) contracts for perishable goods or goods with a short shelf life;

 

5) contracts for packaged goods that have been unpacked after delivery and are unsuitable for return due to health protection or hygiene reasons;

 

6) contracts for goods which, due to their nature, are inseparably mixed with other items after delivery;

 

7) contracts for alcoholic beverages, the price of which is determined when concluding a purchase and sale contract and which are delivered thirty days after the conclusion of the contract, and the actual value of the drinks depends on market fluctuations;

 

8) contracts concluded after the consumer has submitted a specific request to the entrepreneur for this arrival in order to carry out urgent repair or maintenance work. If in this case the entrepreneur provides more additional services than the user specifically indicated, or sells more additional goods than are necessary for repair or maintenance work, the right to withdraw from the contract applies to those additional services or goods;

 

9) contracts for packaged video or audio recordings or packaged software that have been unpacked after delivery;

 

10) contracts for the delivery of newspapers, periodicals or magazines, except contracts for the subscription of these publications;

 

11) contracts concluded at a public auction;

 

12) contracts for accommodation, transportation of goods, car rental, public catering or leisure services, if a specific date or period of service provision is specified in the contract;

 

13) for contracts for the provision of digital content, if the provision of digital content was started with the user's prior explicit consent and acknowledgment that as a result he would lose the right to withdraw from the contract.

5.3. Has the right to change and/or update the information provided in the registration form.

 

5.4. The buyer has the right to use the non-judicial procedure for complaints and compensation for damages in resolving disputes between the seller and the consumer (CC 6.2287, p. 16). The buyer, who believes that his rights have been violated, must contact the seller in writing and outline his requirements no later than three months from the day of the violation. The seller must examine the request free of charge within 14 days at the latest and provide a detailed, motivated written answer based on documents. If the problem cannot be solved, the Buyer has the right to apply to the entity that resolves consumer disputes out of court (State Consumer Rights Protection Service, address Vilniaus g. 25, LT-01402 Vilnius, www.vvtat.lt) or to the court.

 

5.5. All messages between the parties and questions should be sent to the address or e-mail address specified in the "Contacts" section of the e-shop.

 

5.6. The buyer has the right to apply to the Electronic Dispute Resolution Platform at ec.europa.eu/odr/

 

6. Obligations and responsibilities of the buyer

 

6.1. By using the e-shop, the buyer confirms that he agrees with these buying and selling rules and must comply with them.

 

6.2. The buyer must pay for the goods and accept them in accordance with the procedure established by these Rules.

 

6.3. The buyer does not have the right to make claims to the seller regarding the delivery of goods to the wrong entity if the delivery address is incorrectly specified.

 

6.4. The buyer is fully responsible for the correctness of the data provided in the registration form.

 

6.5. The buyer is responsible for actions taken intentionally or unintentionally while using the e-store.

 

6.7. During the delivery of the goods to the Buyer, the Buyer must together with the Seller or his authorized representative check the condition of the shipment and the goods(s) and sign the invoice, waybill or other shipment transfer - acceptance document. After the buyer signs the invoice, waybill or other shipment transfer-acceptance document, it is considered that the shipment has been transferred in a suitable condition, product damage, the origin of which cannot be attributed to a factory defect, and product(s) assembly inconsistencies (such as can be determined by external product inspection) during inspection) is not available. Upon noticing that the package of the delivered shipment is damaged (crumpled, wet or otherwise externally damaged), the product(s) is damaged and/or the product(s) is not properly assembled, the Buyer must note this on the invoice, bill of lading or other in the consignment transfer-acceptance document and, in the presence of the Seller or his representative, write a free-form consignment and/or product(s) violation/nonconformance report. If the Buyer does not perform these actions, the Seller is exempted from responsibility towards the Buyer for damage to the goods, if the basis for the occurrence of such damage is not a factory defect, and for inconsistencies in the composition of the goods, if these inconsistencies can be determined during an external inspection of the goods.

 

6.8. The Seller is released from any responsibility in cases where the losses arise because the Buyer, regardless of the Seller's recommendations and his obligations, did not familiarize himself with these Rules, although he was given such an opportunity.

 

7. Price of goods, payment, delivery and warranty conditions.

 

7.1. The prices of goods in the e-shop and in the formed order are indicated in Euros with VAT. The minimum order amount is €15, which only includes the price of the goods. If you buy for a smaller amount, a small order fee of €2.50 will be added to you.

 

7.2. The buyer pays for the goods in one of the ways he chooses:

 

7.2.1. Payment using electronic banking means advance payment using the electronic banking system used by the Buyer. The Buyer transfers the money to the e-store account in the relevant bank of his choice. The responsibility for data security in this case rests with the respective bank, since all monetary transactions take place in the bank's electronic banking system.

 

7.2.2. Payment by bank transfer is an advance payment, when the Buyer, after printing the advance payment invoice - order and going to the nearest bank branch, transfers the money to the bank account of the e-store specified in the advance payment invoice - order.

 

7.2.3. Payment using the service of conclusion of consumer credit agreements provided by leasing companies is a payment method when the Buyer (natural person) and the leasing company enter into an agreement on the financing of the purchase of goods in the Seller's e-store.

 

7.2.3. Payment to the seller or his representative at the time of delivery of the goods to the delivery address specified by the buyer.

 

7.3. Only after receiving payment for the goods or after the Buyer confirms the order (applies when the buyer chooses payment at the time of delivery), the Seller begins to form the parcel of goods and the deadline for the delivery of the goods begins to be calculated.

 

7.5. Goods weighing up to 30 kg are delivered by the Seller or his authorized person to the exact address specified by the Buyer. Goods weighing more than 30 Kg are brought to the front door by the Seller or his authorized person. The Buyer must coordinate with the Seller in advance regarding the delivery of larger-sized goods or goods weighing more than 30 kg. If the Buyer did not order and coordinate the delivery service with the Seller, the Buyer cannot demand the Seller to perform this service.

 

7.6. The seller provides 24 months. quality guarantee for the goods sold. For certain types of goods, the seller provides a guarantee of the quality of items valid for a certain period, the specific term and other conditions of which are indicated in the descriptions of such goods. In the event that the Seller does not provide a quality guarantee for certain types of goods, the guarantee provided for in the relevant legal acts of the Republic of Latvia shall apply.

 

7.7. The seller does not provide warranty service for goods, referring the Buyer to a warranty service center in each specific case.