Terms & Conditions
1. General provisions
1.1. These terms and conditions of purchase and sale of
goods (hereinafter referred to as "Terms") are a legally binding
document for the parties, establishing the duties and responsibilities of the
Buyer and Seller when purchasing goods in the electronic store (hereinafter
referred to as "Terms"). Conditions'). to the "e-store").
1.2. The seller reserves the right to change, amend or
supplement the Terms at any time, taking into account the requirements set by
the legislation of the Republic of Latvia.
2. The moment of conclusion of the purchase-sale contract
2.1. The contract between the Buyer and the Seller is
considered concluded when the Buyer creates a shopping cart in the e-store,
specifies the delivery address, selects the payment method and, having read the
Terms and Conditions, clicks "Confirm". order" button
3. Seller's Rights
3.1. In the event of important circumstances, the Seller may
temporarily or completely terminate the operation of the e-store without
notifying the Buyer in advance.
3.2. If the Buyer tries to harm the work, stability and
security of the e-store or violates his obligations, the Seller has the right
to limit or suspend his access to the e-store or, in exceptional cases, cancel
the Buyer's registration without warning.
3.3. The seller reserves the right to unilaterally change
the terms of these rules without prior notice.
3.4. The Seller has the right to cancel the order without
notifying the Buyer in advance, if the Buyer does not pay for the goods within
3 (three) working days.
3.5. Send all communications between the parties to the
e-mail address provided in the Buyer's registration form.
4. Obligations and responsibilities of the seller
4.1. The Seller undertakes to create all conditions for the
Buyer to properly use the services provided by the e-store.
4.2. The Seller undertakes to deliver the goods ordered by
the Buyer to the address specified by the Buyer and within the agreed delivery
period.
4.3. The Seller, in the event of important circumstances,
being unable to deliver the ordered goods to the Buyer, undertakes to offer the
Buyer an analogous item, and if the Buyer refuses to accept the analogue of the
goods, to return the money paid within three working days, if the Buyer has
made an advance payment.
4.4. After the buyer uses Rule 5.2. the right provided for
in paragraph 1, the Seller undertakes to return the money paid to the Buyer
within 10 (ten) working days, counted from the day of receipt of the returned
goods.
4.5. If the Buyer does not provide accurate data in the
registration form, the Seller is not responsible for the resulting
consequences.
4.6. The Seller is not responsible for the information
provided on other websites, even if the Buyer accesses these websites through
the links in the Seller's e-store.
4.7. The Seller is not responsible for the content of the
Consumer Credit Agreement concluded between the leasing company and the Buyer
and the performance of mutual obligations between the leasing company and the
Buyer arising on the basis of the Consumer Credit Agreement.
4.8. The Seller provides the goods to the Buyer in
accordance with the terms specified in the product descriptions. These terms
are preliminary and do not apply in cases where the Seller does not have the
necessary goods in stock and the Buyer is informed of the shortage of the goods
ordered by him. At the same time, the Buyer agrees that in exceptional cases
the delivery of the goods may be delayed due to unforeseen circumstances beyond
the control of the Seller. In such a case, the Seller undertakes to immediately
contact the Buyer and coordinate the terms of delivery of the goods.
4.9. In all cases, the Seller is released from
responsibility for the violation of the deadlines for the delivery of the
goods, if the goods are not delivered to the Buyer or are delivered late due to
the Buyer's fault or due to circumstances beyond the Buyer's control.
4.10. The seller is not responsible for the fact that the
color, shape or other parameters of the goods in the e-shop may not correspond
to the real size, shape and color of the goods due to the characteristics of
the display used by the Buyer.
5. Buyer's rights
5.1. The buyer has the right to buy goods in the e-store in
accordance with these rules and the procedure established by the e-store.
5.2. The user has the right to cancel the contract concluded
online (in other words, return a quality product) within 14 days without giving
reasons, with the exception of clause 2 of this article.
2. The user's right to withdraw from a distance contract and
a contract concluded off-premises does not apply to the following contracts:
1) for service contracts, according to which the services
are fully provided to the user, if the user's explicit consent and recognition
that he will lose the right to withdraw from the contract when the entrepreneur
fully fulfills the contract was obtained before the provision of services;
2) for contracts according to which the price of the goods
sold or the services provided depends on the fluctuations of the financial
market during the withdrawal period specified in paragraph 1 of this article;
3) contracts for goods manufactured according to the user's
special instructions, which are not pre-manufactured and which are manufactured
in accordance with the user's personal choice or instruction, or for goods that
are clearly adapted to the user's personal needs;
4) contracts for perishable goods or goods with a short
shelf life;
5) contracts for packaged goods that have been unpacked
after delivery and are unsuitable for return due to health protection or
hygiene reasons;
6) contracts for goods which, due to their nature, are
inseparably mixed with other items after delivery;
7) contracts for alcoholic beverages, the price of which is
determined when concluding a purchase and sale contract and which are delivered
thirty days after the conclusion of the contract, and the actual value of the
drinks depends on market fluctuations;
8) contracts concluded after the consumer has submitted a
specific request to the entrepreneur for this arrival in order to carry out
urgent repair or maintenance work. If in this case the entrepreneur provides
more additional services than the user specifically indicated, or sells more
additional goods than are necessary for repair or maintenance work, the right
to withdraw from the contract applies to those additional services or goods;
9) contracts for packaged video or audio recordings or
packaged software that have been unpacked after delivery;
10) contracts for the delivery of newspapers, periodicals or
magazines, except contracts for the subscription of these publications;
11) contracts concluded at a public auction;
12) contracts for accommodation, transportation of goods,
car rental, public catering or leisure services, if a specific date or period
of service provision is specified in the contract;
13) for contracts for the provision of digital content, if
the provision of digital content was started with the user's prior explicit
consent and acknowledgment that as a result he would lose the right to withdraw
from the contract.
5.3. Has the right to change and/or update the information
provided in the registration form.
5.4. The buyer has the right to use the non-judicial
procedure for complaints and compensation for damages in resolving disputes
between the seller and the consumer (CC 6.2287, p. 16). The buyer, who believes
that his rights have been violated, must contact the seller in writing and
outline his requirements no later than three months from the day of the
violation. The seller must examine the request free of charge within 14 days at
the latest and provide a detailed, motivated written answer based on documents.
If the problem cannot be solved, the Buyer has the right to apply to the entity
that resolves consumer disputes out of court (State Consumer Rights Protection
Service, address Vilniaus g. 25, LT-01402 Vilnius, www.vvtat.lt) or to the
court.
5.5. All messages between the parties and questions should
be sent to the address or e-mail address specified in the "Contacts"
section of the e-shop.
5.6. The buyer has the right to apply to the Electronic
Dispute Resolution Platform at ec.europa.eu/odr/
6. Obligations and responsibilities of the buyer
6.1. By using the e-shop, the buyer confirms that he agrees
with these buying and selling rules and must comply with them.
6.2. The buyer must pay for the goods and accept them in accordance
with the procedure established by these Rules.
6.3. The buyer does not have the right to make claims to the
seller regarding the delivery of goods to the wrong entity if the delivery
address is incorrectly specified.
6.4. The buyer is fully responsible for the correctness of
the data provided in the registration form.
6.5. The buyer is responsible for actions taken
intentionally or unintentionally while using the e-store.
6.7. During the delivery of the goods to the Buyer, the
Buyer must together with the Seller or his authorized representative check the
condition of the shipment and the goods(s) and sign the invoice, waybill or
other shipment transfer - acceptance document. After the buyer signs the
invoice, waybill or other shipment transfer-acceptance document, it is
considered that the shipment has been transferred in a suitable condition,
product damage, the origin of which cannot be attributed to a factory defect, and
product(s) assembly inconsistencies (such as can be determined by external
product inspection) during inspection) is not available. Upon noticing that the
package of the delivered shipment is damaged (crumpled, wet or otherwise
externally damaged), the product(s) is damaged and/or the product(s) is not
properly assembled, the Buyer must note this on the invoice, bill of lading or
other in the consignment transfer-acceptance document and, in the presence of
the Seller or his representative, write a free-form consignment and/or
product(s) violation/nonconformance report. If the Buyer does not perform these
actions, the Seller is exempted from responsibility towards the Buyer for
damage to the goods, if the basis for the occurrence of such damage is not a
factory defect, and for inconsistencies in the composition of the goods, if
these inconsistencies can be determined during an external inspection of the
goods.
6.8. The Seller is released from any responsibility in cases
where the losses arise because the Buyer, regardless of the Seller's
recommendations and his obligations, did not familiarize himself with these
Rules, although he was given such an opportunity.
7. Price of goods, payment, delivery and warranty
conditions.
7.1. The prices of goods in the e-shop and in the formed
order are indicated in Euros with VAT. The minimum order amount is €15, which
only includes the price of the goods. If you buy for a smaller amount, a small
order fee of €2.50 will be added to you.
7.2. The buyer pays for the goods in one of the ways he
chooses:
7.2.1. Payment using electronic banking means advance
payment using the electronic banking system used by the Buyer. The Buyer
transfers the money to the e-store account in the relevant bank of his choice.
The responsibility for data security in this case rests with the respective
bank, since all monetary transactions take place in the bank's electronic
banking system.
7.2.2. Payment by bank transfer is an advance payment, when
the Buyer, after printing the advance payment invoice - order and going to the
nearest bank branch, transfers the money to the bank account of the e-store
specified in the advance payment invoice - order.
7.2.3. Payment using the service of conclusion of consumer
credit agreements provided by leasing companies is a payment method when the
Buyer (natural person) and the leasing company enter into an agreement on the
financing of the purchase of goods in the Seller's e-store.
7.2.3. Payment to the seller or his representative at the
time of delivery of the goods to the delivery address specified by the buyer.
7.3. Only after receiving payment for the goods or after the
Buyer confirms the order (applies when the buyer chooses payment at the time of
delivery), the Seller begins to form the parcel of goods and the deadline for
the delivery of the goods begins to be calculated.
7.5. Goods weighing up to 30 kg are delivered by the Seller
or his authorized person to the exact address specified by the Buyer. Goods
weighing more than 30 Kg are brought to the front door by the Seller or his
authorized person. The Buyer must coordinate with the Seller in advance
regarding the delivery of larger-sized goods or goods weighing more than 30 kg.
If the Buyer did not order and coordinate the delivery service with the Seller,
the Buyer cannot demand the Seller to perform this service.
7.6. The seller provides 24 months. quality guarantee for
the goods sold. For certain types of goods, the seller provides a guarantee of
the quality of items valid for a certain period, the specific term and other
conditions of which are indicated in the descriptions of such goods. In the
event that the Seller does not provide a quality guarantee for certain types of
goods, the guarantee provided for in the relevant legal acts of the Republic of
Latvia shall apply.
7.7. The seller does not provide warranty service for goods,
referring the Buyer to a warranty service center in each specific case.